Privacy Policy

1. Information We Collect

Exeter 24/7 Locksmith collects personal information that you provide to us when you:

  • Contact us for locksmith services
  • Request a quote or consultation
  • Use our contact forms
  • Call our emergency hotline

This information typically includes your name, phone number, email address, and property details.

2. How We Use Your Information

We use your personal information to:

  • Provide locksmith services and respond to emergencies
  • Send service confirmations and updates
  • Process payments and handle insurance claims
  • Improve our services and customer experience
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To complete a service you requested
  • When required by law or legal process
  • To protect our rights and safety
  • With trusted partners who assist in our business operations

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure data storage, encrypted communications, and regular security audits.

5. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law. Contact information is typically kept for up to 7 years for accounting and legal purposes.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Data portability

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

8. Third-Party Services

Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices of these external sites or services.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Exeter 24/7 Locksmith

Phone: 07767710877

Email: Contact us via our website form

Address: Exeter City Centre, Exeter, EX1 1AA

Last updated: 19/03/2026